Overview
Our Vision :- “To be the preferred fuel retailer in the markets we operate in, establishing a strong brand image which offers value to our customers.”
Our Service Philosophy :- We aspire to create an enriching fuelling experience at our retail outlets for our customers through service excellence, and act upon customer inputs to serve them better every day.
We are committed to providing a holistic ecosystem for our customers by creating a seamless experience at our outlets. We differentiate ourselves on superior technical standards and unparalleled customer value. We have established the following standards for customer service across our retail outlets:
Process Standards
People Standards
Nfrastructural Standards
At Reliance, our focus is on driving the nation towards growth with our advanced products and services comprising of High-Speed Diesel, Petrol, Auto LPG, Lubricants, Aviation Fuel, Packed LPG catering to different segments ranging from two wheelers to aeroplanes & farm equipment to heavy engineering vehicles.
With a strategically located network of 1380+ retail outlets spread across the country, our fuel retail business provides value to our customers through a 100% automated network, backed by superior technology. The assurance of right quantity at the right price offers true peace of mind round the clock, to all our customers.
Additionally, RELSTAR our lubricants business - offers a range of products to customers through its strong network of partners comprising of over 100+ distributors and 12000+ dealers. Trusted by all, its usage is widely accepted by customers across the country.